Introduction
This Privacy Policy explains how Hermatic (“Hermatic”, „our“, “we” or “us”) collects, uses, and protects personal information provided by users (“you” or “your”) of our crypto trading app (the “Software”). We are committed to protecting your privacy and ensuring that your personal information is secure. By using the Software, you consent to our collection, use, and disclosure of your personal information as described in this Privacy Policy.
Data we collect
We may collect personal information when you create an account on the Software, engage in transactions, or communicate with us. This information may include your name, email address, phone number, government-issued identification information, and other information that you provide to us. We may also collect information about your transactions on the Software, including the digital assets you buy and sell, transaction history, and other related information.
The personal data we process is collected from one of the following sources:
- the data is disclosed by you directly to us;
- we receive the data from your Exchange Account provider due to you connecting your Exchange Accounts to the Client Account;
- we receive Technical Data automatically from your browser, our servers and systems;
How We Use Your Information
We use your information for the following purposes:
- To provide you with our app’s services and features;
- To personalize your experience and offer you relevant content and services;
- To process your transactions and manage your account;
- To communicate with you about our app’s updates, offers, and promotions;
- To improve our app’s performance and user experience;
Disclosure of Information
We may disclose your personal information to third-party service providers that help us provide the Software’s services, such as payment processors, customer support providers, and identity verification providers. We may also disclose your personal information to comply with legal obligations or to respond to requests from law enforcement agencies or other governmental authorities.
Protection of Information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We store your personal information on secure servers and use encryption and other security measures to protect it. We also limit access to your personal information to authorized personnel only.
Sharing your personal data
Any data you provide will not be publicly displayed or shared to other Website visitors or clients. Certain employees of Hermatic have access to personal data to the extent necessary for the performance of their work duties.
Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
Your Choices
You have the right to access, update, or delete your personal information by logging into your account on the Software or contacting us at [insert contact information]. You may also choose to disable cookies in your browser settings, although this may affect your ability to use some of the Software’s features.
Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on the Software. Your continued use of the Software after such modifications will constitute your acknowledgment of the modified Privacy Policy and your agreement to be bound by its terms.
Ensuring the security of personal data
We have taken necessary technical and organizational security measures to protect your personal data against accidental or unlawful destruction, loss or alteration and against the unauthorized disclosure, abuse or other processing in violation of applicable law. We also encourage you to take measures to ensure the safety of your personal data. In particular, we advise you not to share your personal data with us or any of our partners via any public forums or other public channels, unless you acknowledge and accept that relevant data will be publicly accessible.
By using our app, you agree to our Privacy Policy. If you have any questions or concerns about our policies or practices, please contact us at [email protected]