Terms and Conditions
1. Introduction
The service is provided by LEEKZ INVESTMENT GROUP SRL, a company established under the laws of Romania (“Leekz,” “we,” “us,” or “our”), through the website at https://hermatic.io, mobile applications, APIs, and related functionalities (collectively, the “Software”). “You” or “Client” refers to any person or entity accessing or using the Software.
These Terms and Conditions (“Terms of Use”) and the Privacy Policy govern your use of the Software and form a binding agreement between you and Leekz. By accessing or using the Software, you confirm that:
- You have read and agree to these Terms of Use;
- You are of legal age and capacity to use the Software;
- Your jurisdiction permits the use of such software;
- You accept responsibility for your use of the Software.
If you do not agree to these Terms of Use or the Privacy Policy, do not access or use the Software.
2. Jurisdiction and Governing Law
This agreement is governed by Romanian law. Any disputes arising from these Terms of Use will be resolved in Romanian courts unless otherwise agreed. For global users, arbitration under the International Chamber of Commerce (ICC) or UNCITRAL rules is available to ensure equitable resolution.
3. Data Privacy Compliance
Leekz complies with global privacy regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Cross-border data transfers are conducted in accordance with Standard Contractual Clauses or equivalent mechanisms.
For details on data collection and processing, refer to our Privacy Policy.
4. Force Majeure Clause
Leekz is not liable for failure or delay in performance due to events beyond its reasonable control, including but not limited to natural disasters, cyberattacks, technical failures, or government actions. Obligations under this agreement will resume once such circumstances subside.
5. Subject Matter of the Terms of Use
These Terms of Use define the relationship between you and Leekz concerning the use of the Software, which facilitates the management of cryptocurrency holdings. By using the Software, you acknowledge:
- The Software’s functionalities rely on third-party cryptocurrency exchanges;
- Leekz is not responsible for the services provided by third parties.
6. Signup Requirements
To use the Software, you must create a Client Account by:
- Providing accurate, complete, and up-to-date information during registration;
- Accepting these Terms of Use and the Privacy Policy.
Leekz reserves the right to refuse account creation at its discretion. By registering, you agree to:
- Keep your login credentials confidential;
- Update your account information as needed.
7. API Security Obligations
When connecting cryptocurrency exchange accounts via API keys, you agree to:
- Generate and maintain secure API keys;
- Allow Leekz to employ industry-standard encryption and security measures to protect API integrations;
- Permit Leekz to suspend or reset API connections in case of a security breach.
8. Dispute Resolution Framework
Leekz encourages dispute resolution through the following process:
- Mediation: An independent mediator will assist in resolving disputes.
- Arbitration: If mediation fails, disputes will be resolved through binding arbitration under ICC or UNCITRAL rules.
- Litigation: If arbitration is unavailable, disputes will be resolved in Romanian courts.
9. Consumer Protections
Leekz adheres to mandatory consumer protection laws in jurisdictions such as the EU Consumer Rights Directive and US consumer laws. These may include withdrawal rights, guarantees, or refund policies.
10. Translation and Language Precedence
These Terms of Use are written in English, which serves as the authoritative version. Translations may be provided for convenience. In case of discrepancies, the English version prevails.
11. Suspension and Termination of Accounts
Leekz reserves the right to suspend or terminate accounts for:
- Breaches of these Terms of Use;
- Security risks, such as unauthorized access;
- Compliance with legal obligations.
Users will be:
- Notified of suspension or termination;
- Provided with an opportunity to appeal decisions within a reasonable timeframe.
12. Warranty Disclaimer
The Software is provided “as is” and “as available.” Leekz disclaims all warranties, express or implied, including but not limited to:
- Merchantability;
- Fitness for a particular purpose;
- Non-infringement.
13. Limitation of Liability
Leekz’s liability is limited to the amount paid by the user in the 12 months preceding a claim. Leekz is not liable for indirect, incidental, or consequential damages, such as data loss or profit loss.
14. Indemnification
You agree to indemnify and hold Leekz harmless from claims, damages, or losses arising from:
- Breaches of these Terms of Use;
- Use of third-party services;
- Unauthorized use of the Software.
15. Changes to the Terms of Use
Leekz may update these Terms of Use with seven (7) days’ prior notice for material changes. Users may terminate accounts if they disagree. Minor changes may be implemented without prior notice.
16. Support and Reporting
For support or to report issues, contact us via:
- Email: [email protected].
17. General Provisions
- Entire Agreement: These Terms of Use and the Privacy Policy form the entire agreement between you and Leekz.
- Severability: If any provision is deemed invalid, the rest remain enforceable.
- Assignment: You may not transfer rights under these Terms of Use without prior consent. Leekz may assign its rights and obligations to a third party.
- Independent Contractors: The relationship between the parties is that of independent contractors.
18. Notices
Notices will be delivered via:
- Email to the address provided by you; or
- Posting on the Software.
Keep your email address current and regularly check for updates.
For assistance, contact us at [email protected]